FAQs

What can I do if I have received a faulty product?

• Contact us at support@8bluetech.com providing photos and proof of purchase, and our team would love to assist further.

 

Do you ship internationally?

• Yes, we ship worldwide.

 

How long does it take to process an order?

• If you place an order on a weekend, your order should be processed the following business day. Please note this can take longer during sale or busy periods. We recommend allowing 1-3 business days from placing your order.

 

How can I track my order?

• When your order is dispatched, we’ll send you an email to let you know. You’ll receive another email shortly after with your tracking information which you can use to follow your parcel’s journey.

 

Credit Card Details

• To ensure customer security, no credit card number is ever stored in our system. Your credit card details will be passed to the payment gateway as soon as they have been collected.

 

Payments

• We accept the following methods of payment: Paypal，Visa, MasterCard, American Express Paypal.