Return Policy

Need to return an item? No problem! You will just need your order number and the email address associated with your account to get started.

 

If you are not totally satisfied with your order, and the item is in unused condition with original packaging still intact, the item(s) can be returned for free within 90 days of the shipping date for a refund or store credit (excluding original shipping costs). If the returned item cannot be restocked due to looking used, your request for a refund or store credit will not be processed and the original item will be returned to you.

*Please note that original shipping charges are non-refundable except in cases where we have made a shipping error.

 

If you are outside of the US

Some countries may impose additional taxes or duties (i.e. VAT) and if so, these are the responsibility of the customer. Packages will be returned back if unclaimed, and we cannot refund shipping for these cases. The time that a country holds a package in customs varies, and we do not have means of contacting these offices.

 

International Returns & Exchanges

If you are outside of the US and unsatisfied with your purchase, don't worry! We can help you return your item(s) for a refund or exchange (excluding shipping costs) as long as the item is in unused condition and original packaging is intact. We just ask that you pay for return shipping.
*Please note that original shipping charges are non-refundable except in cases where we have made a shipping error.
To start an international return please contact us first E-mail:support@8bluetech.com. Once complete, mail the item back to us using the most economical shipping method.

 

RETURN ADDRESS:

8Blue
Phone Number: +86 15651891075
10 Langshan Road, Nanshan District
Shenzhen, Guangdong Province, 518000
China

 

Please allow one week for your return to be fully processed and a refund/store credit/exchange to be issued.